Terms and Conditions of Membership
Terms of Membership & Membership Agreement:
The following is the Membership Agreement between The Rocket Marketing Group ("We" and "Us") and the person enrolled with The 241 Hotel Card ("You"). You are urged to read the Terms & Conditions of Membership agreement carefully and to communicate any questions that may arise to Us via our online contact form.
As a Member of The 241 Hotel Card, You are entitled to discounts and/ or other benefits on products and services offered by participating suppliers ("Benefits").
By enrolling with The 241 Hotel Card You are agreeing to adhere to the Terms of Membership as detailed in the Terms of Membership agreement. Subject to an annual payment that will be debited from the specified billing source. Annual Membership payment is usually £69.95, but may vary with specific promotions. If we are unable to bill your specified billing source, you agree to provide an alternative billing source or pay us by cheque. We reserve the right to increase or decrease the enrolment fee for each Renewal Membership term effective upon renewal of your Membership. Your Annual Membership will be automatically extended for a further 12 months at a recurring transaction fee equal to your initial annual payment. If We are unable to bill your specified billing source, You agree to provide an alternative billing source or pay Us by cheque.
We will send You a letter or e-mail reminding You of your Membership renewal 21 days prior to your Annual renewal date, explaining the renewal procedure and Renewal Membership cost. Unless You notify Us that You wish to terminate your Membership before your Renewal Membership is due to renew, the renewal payment will be automatically charged to your original billing source. If We are unable to bill your specified billing source, You agree to provide an alternative billing source or pay Us by cheque. We reserve the right to increase or decrease the fee for Membership effective upon renewal of your Membership. For your cancellation rights, please see Cancellation of Renewal Membership below.
Use of Membership:
Your Membership is non-transferable. You will promptly advise Us if You become aware of any unauthorised use of your Membership.
Disclaimer of Liability:
You agree that We are not responsible or liable for any of the Benefits provided by participating providers and if You have any claims relating to any of these Benefits, You will only claim directly against the providers of the Benefit. Any such claim will be subject to and governed by the provider’s Terms and Conditions which You should read carefully. WE MAKE NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE WARRANTY OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY OF THE MEMBERSHIP BENEFITS OR RELATED INFORMATION PROVIDED TO YOU. ROCKET UK LTD’S LIABILITY SHALL NOT EXCEED YOUR CURRENT MEMBERSHIP FEE AND UNDER NO CIRCUMSTANCES SHALL ROCKET UK LTD BE LIABLE TO YOU FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES. These terms do not affect those of your statutory rights. We reserve the right to eliminate, add, change and substitute Benefits and participating providers without notice to You. We assume no responsibility for the payment of, or contribution to, any use or sales tax, which taxing authorities may impose and such taxes, to the extent, shall remain your sole responsibility or that of the provider of the Benefits, as the case may be.
This Agreement contains all of the Terms and Conditions of Membership, and representations, promises or agreements concerning the Membership not included in this Agreement shall not be effective or enforceable. If any of the terms of this Agreement shall become invalid or unenforceable, the remaining terms shall not be affected.
This Agreement shall be governed by and construed in accordance with English law, and both You and Us accept the exclusive jurisdiction of the English courts.
Use of Your Personal Information and Data Protection:
In the interest of keeping You informed and up to date about our products and services, We may occasionally forward information to You regarding specific Rocket Marketing Group products and promotions that are related to your Membership. If You would prefer not to receive information of this kind, please write to Us or call your Membership Services Team on 01273 647934. We will respond to your request within 21 days and confirm that your details have been updated. Your personal data including e-mail contact details will be shared with our Hotel Promotions Partner, Hotel Stay International Ltd, for the purposes of administering Your Membership and to keep you informed of Hotel promotions related to Your Membership. The Rocket Marketing Group and Hotel Stay International Ltd will not share your details with any other 3rd parties, and your data is only used for promotions that are related to your Membership.
The 241 Hotel Card Membership is operated by Rocket Marketing Group with hotel promotions and offers administered in partnership with Hotel Stay International Limited, who are responsible for publishing the hotel offers only. Bookings will be made via Hotel Stay International Limited and will be booked in with each participating Hotel, these cannot be booked directly with the Hotel and are subject to availability. Hotel Stay International Limited cannot be held liable for the failure of any Hotel to honour the advertised offer. Additionally, Hotel Stay International Limited cannot be held responsible for any other aspect associated with provision of the offer, accommodation or associated services.
All offers are subject to availability and all bookings have to be accessed via the The 241 Hotel Card website. Offers may be removed at any time and prices are subject to change. The 241 Hotel Card and Hotel Stay International Limited cannot be held responsible for any other promotional offers the participating hotels may run. All discounts on a 241 Promotion are based on the Hotels standard rack rates, provided to Hotel Stay International Limited by the Hotel at the time of contracting. Please note on occasion the discount percentage may reduce below 50% off the hotel’s rack rate due to supplement charges and peak booking periods. The 241 promotion may be based on a 241 equivalent, such as 50% off. Hotel Stay International Limited is an agent of the Hotel. If any losses or damages happen during the duration of the stay Hotel Stay International Limited cannot be held responsible. Standard Terms and Conditions related to Hotel bookings can be found at: http://deals.241hotelcard.com/TermsandConditions.asp?c=0&p=241hotelcard
Cancellation of Membership:
From date of purchase you are protected by a 21 day refund policy. On day 22 from the date of purchase, no refund is available. If you wish to cancel your Membership, please call our Membership Services Team, on 01273 647934. You may be asked to return your 241 Hotel Card. These rights are in addition to your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
All written correspondence should be addressed to: The Rocket Marketing Group, The 241 Hotel Card, PO Box 5141, Brighton, East Sussex, BN50 9SZ.
Registered Proprietor: Rocket UK Ltd. Registered Address: Telecom House, 125-135 Preston Road, Brighton, BN1 6AF.
Registered in England No. 429 44 00. Vat No. 782 513 620.